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1. How to get support for your Evergreen Academy subscription
Your Evergreen Academy subscription automatically includes group support from our Facebook community. Email support is reserved for those members that have purchased the £97 per month subscription. If you have the £97 subscription and have any questions or require clarification on anything covered in the training material you can email email@example.com for a direct reply from Aaron.
For account issues or payment enquiries feel free to send an email to firstname.lastname@example.org.
You’ll usually get a reply to your message within 48 hours (Monday-Friday).
2. How to get important updates about the course
When you enrolled you will have received a welcome email from me. Subject line: Congratulations you’re now registered!
If you didn’t receive that email, it may be caught in spam so please do check and ensure The Evergreen Academy is added to your safe senders list.
If you didn’t receive your enrolment message from me, please email email@example.com and we will get you on the email list with an alternative email address.
3. Join our private members-only Facebook group
To make sure you get as much support as possible from The Evergreen Academy’s community I’ve set up a private members-only group on Facebook. So head over there now and introduce yourself.
In order to join you need to ask to join. We’ll approve you ASAP and once a member please do introduce yourself and let everyone know what you do.
We host regular Facebook Live updates and share additional training videos via the members-only Facebook group so be sure to join and engage with the community to reap the rewards.
4. Review The Evergreen Academy’s terms of participation
Your subscription to The Evergreen Academy is subject to our terms of participation.
As a member of The Evergreen Academy you have access to a wealth of information that we want to ensure remains exclusive to our members so we ask for your cooperation in ensuring no content from the Academy is shared to anyone outside of your organisation. This includes all lessons and resources, however please note these are not to be shared or published anywhere online or offline.
If we feel that you’re acting inappropriately, we reserve the right to revoke your access without warning.
Again, if you have any questions about The Evergreen Academy’s terms of participation, feel free to send them to firstname.lastname@example.org.